For general order questions, or issues with the items you received – please email [email protected] Responses will be made promptly during business hours, Mon-Fri, 8am to 6pm PST.
Most orders ship within 1-2 BUSINESS days (M-F) after order is placed, and transit time is between 1-3 BUSINESS days (M-F) for domestic orders. All orders ship from Los Angeles, CA. Tracking numbers are emailed once the package is shipped. COURIER shipments require an ADULT SIGNATURE at delivery in order to be released. Re-Delivery due to wrong address or not being able to accept package due to signature issues may result in an additional delivery fee or order refund minus the shipping fee.
Return Policy: 2020 Vape has a 30 day return policy for Manufacturer Defects. 30 day return does not apply to Disposable Vapes. Packaging, boxes and accessories that came with the product must be returned. NO returns on non-defective items or “buyer’s remorse”.